Cowley Road, Oxford • 01865 245288 •


Buying Tickets

Can I book tickets in advance?
Yes, you can book online here, or in person at the Box Office (which is open for half an hour before each film). You can also book by telephone (01865 245288). If no-one answers your call (we may be busy selling tickets, or even watching a film) please leave a message with your name and number and we’ll call you back as soon as we can.

Do I need to book in advance?
We don’t charge any online booking fees, so there’s no reason not to! It’s also worth noting that we only have 105 seats, so it’s a good idea to book ahead for our weekend screenings, especially during our busy winter season.

I’m a member, can I use my discounts online?
Yes, just follow the steps on the booking pages.

If you have any problems, first of all please refer to the following user guides:

If the expected discounts aren’t being applied, please email us on .(JavaScript must be enabled to view this email address) and we’ll try our best to help.

I booked online, but can no longer attend the screening. Can I get a refund?
Sorry,  but tickets are not refundable. This is common practice, and stated clearly in our terms and conditions.

I’ve booked online but I haven’t received a booking confirmation
Please have a look in your spam/junk folder as sometimes confirmation emails can end up there. If you still can’t find it, please send us an email with your name, the film, the date, and the time so we can investigate for you.

At the Cinema

How close to the advertised start time does the film actually start?
We don’t show adverts, just a couple of trailers, and the film itself starts very close to the advertised time. So don’t be late!

Are the seats allocated or can I sit anywhere?
Seating is unallocated, so if you have a favourite seat you might want to arrive early.

Do you have a bar?
We have a fully licensed bar at the back of the auditorium which serves hot drinks (tea, coffee, hot chocolate), soft drinks, locally brewed beers, wine, confectionary, homemade cakes, and healthy snacks. The bar closes when the film starts.

Can I bring in my own food and drink?
We’d prefer that you use our bar, but we don’t police this. However, we do not allow hot food in the cinema out of respect to your fellow audience members.

What about popcorn?
We don’t sell popcorn and ask you not to bring it into the cinema. It is noisy, smelly, and leaves the cinema in a right old mess! The turnaround between films is very quick and there isn’t enough time to vacuum before our next customers arrive.

I left something at the cinema. How do I get it back?
We keep all lost property in the box office for at least one month, after which it goes to charity. If you’ve left something, give us a call, or email us, or pop by in person and we will make sure you are reunited with your belongings.


Do you have disabled access?
Yes. The auditorium and box office are on street level. Book tickets as normal through the website and then email us on .(JavaScript must be enabled to view this email address) to let us know that you require a wheelchair space and if you need to reserve a seat for a carer.

Do you have toilets with disabled access?
The toilets in our listed building are below the screen down a few steps. We have a key to the wheelchair friendly toilet at the church across the road. If you would like to use these facilities, please approach a staff member who will happily show you the way.

Special Screenings

Do you show films with hard-of-hearing subtitles?
Whenever possible our early evening film on Tuesday will be the week’s main feature screening with subtitles.

Who can come to Baby Club screenings?
Our Thursday lunchtime screenings are exclusively for parents (and their friends) with babies under one year old. No baby in the party, no entry!